Shipping & Returns

Shipping, Warranty & Returns

VULIWEAR®

Shipping (US)

  • Free shipping on all orders within the 50 U.S. states and Washington, D.C.
  • Orders ship within 2 business days or less. Delivery time depends on your location.
  • Every shipment is fully insured.
  • We are unable to ship by air to P.O. boxes. Please use a street address.
  • As soon as your order ships, we will email you the carrier details and your tracking number.

International Shipping

We ship to select countries worldwide at a flat rate:

  • Most countries: $35.00 flat rate
  • West Africa & Middle East (Ghana, Nigeria, Morocco, Qatar, Saudi Arabia): $38.00 flat rate

International orders are processed within 1–3 business days. Delivery typically takes 7–21 business days after dispatch, depending on the destination. Customs duties, taxes and import fees may apply and are the responsibility of the customer.

Order tracking: Once your order ships, you will receive a confirmation email with tracking information.

Questions? Contact us at info@vuliwear.com.

Returns & Exchanges

If you're not happy, we're not happy.

If you are not completely satisfied with your purchase, or it arrived damaged, you may return it for a full refund or exchange within 15 days of purchase. Items must be returned in their original packaging.

How to return or exchange

  1.  Email us at info@vuliwear.com with RETURN or EXCHANGE in the subject line. Please include your order number.
  2.  A customer service representative will reply within 48 hours with instructions.
  3.  Pack your item(s) in the original packaging with your order confirmation. Make sure the package is secure so the contents are not damaged in transit.
  4.  We will email you a prepaid return label, for both U.S. and international orders. Attach it to the outside of the package, covering any previous address label.
  5. You will receive an email when your refund is processed. Refunds are made to your original payment method and normally arrive within 15 business days after we receive your return.
  6.  For exchanges, your new item (of the same price) will ship as soon as we receive your return, with tracking.

Caring for Your Eyewear

Your VULIs feature our signature mirror-coated lens designs. To keep them looking their best:

  • Avoid touching the lenses with your fingers.
  • Clean the lenses only with the microfiber soft case, which doubles as a cleaning cloth. Other materials can scratch the mirror coating.
  • Store your VULIs in the soft or hard case included with your purchase when you are not wearing them.

Warranty Agreement

NXE, LLC dba VULIWEAR offers a one-year (12-month) limited warranty on all sunglasses and the BEBA Crossbody sold through vuliwear.com.

One-Year Limited Warranty

VULIWEAR warrants its plano (non-prescription) sunglasses and the BEBA Crossbody to be free from defects in materials and workmanship for one year from the original date of purchase. This warranty is valid only for the original owner, and original proof of purchase is required. For returns or exchanges, please see our Returns & Exchanges policy above.

What we cover

Defects in materials or workmanship. Please contact us right away at info@vuliwear.com and we will be happy to help resolve your issue. We will repair or replace any defective product. All warranty claims are reviewed and decided at VULIWEAR’s sole discretion.

What we do not cover

  • Normal wear and tear, including scratches or marks on the lenses
  • Damage caused by improper use or storage, accidental breakage, cracked or broken lenses, or melting from exposure to excessive heat
  • Stains or cuts to the BEBA Crossbody
  • Lost or stolen items
  • Damage caused by solvents or chemicals, such as hair spray, cologne, kitchen cleaners or alcohol

Limitation of liability

This warranty gives you specific legal rights, and you may have other rights that vary from state to state. In no event shall VULIWEAR or any of its third-party suppliers be liable for consequential, incidental, special, indirect or direct damages, except where local law does not allow this limitation. If any part of this warranty agreement is inconsistent with local law, it shall be deemed modified to be consistent with that law. Any legal claims or disputes under this warranty agreement shall be brought in the courts of the State of New Jersey.

For warranty questions, contact us at info@vuliwear.com.